Download Section 1

Getting Started

1.1
Define a Performance Period
1.2
Determine a Representative Sample
1.3
Plan Development
1.4
Onboarding Training for Cleaning Personnel
1.5
Communication
Download Section 2

Procurement of Facility Operations and Maintenance Products

2.1
Consumable Goods
2.2
Durable Goods
2.3
Powered Equipment
Download Section 3

Facilities Operations and Maintenance

3.1
Facility Cleaning
3.2
Location-Specific Cleaning Requirements
3.2.1
Food Service, Dining Areas, and Break Rooms
3.2.2
Restrooms
3.2.3
Laundry
3.2.4
Entryways
3.2.6
ATP Monitoring
3.3
Floor Maintenance
3.4
Carpet Cleaning and Maintenance
3.5
Waste, Recycling, and Composting Handling
3.6
Material Handling and Storage
3.6.1
Proper Material Handling and Storage Practices
3.6.2
Chemical Use Policy
3.6.3
Spill Kits
3.6.4
Concentrates and Dilution Control
3.7
Powered Equipment Maintenance
3.8
Pest Management
3.2.5
Laboratories
3.6.5
Closed Dilution Control Systems
Download Section 4

Building System Operations and Maintenance

4.1
Heating, Ventilation, and Air Conditioning (HVAC) Systems
Innovations
4.1.1
HVAC System Maintenance
Building Systems Operations Innovations Air Quality COVID-19 HVAC
4.1.2
Assessing Ventilation
Building Systems Operations Innovations Air Quality COVID-19 HVAC
4.1.3
Air Filters
Building Systems Operations Innovations Air Quality COVID-19 HVAC
4.1.4
Computerized Maintenance Management Systems
Building Systems Operations
4.2
Water and Plumbing Systems
4.2.1
New Plumbing Installations
4.2.2
Potable Water Testing
4.2.3
Water Quality Emergencies
4.2.4
Backflow and Drainage Maintenance
4.2.5
Cooling Towers
Innovations
4.2.6
Dormant Buildings
4.3
Sidewalk, Pavement, and Grounds Maintenance
Download Section 5

Ongoing Monitoring, Evaluation, and Training

5.1
Indoor Air Quality Planning, Monitoring, and Reporting
Innovations
5.1.1.1
Action Planning to Address IAQ Issues: Mold, Moisture, and Humidity Control
Innovations
5.1.1.2
Action Planning to Address IAQ Issues: Contaminant Reduction
5.1.1.3
Action Planning to Address IAQ Issues: Asbestos Management
5.1.1.4
Action Planning to Address IAQ Issues: Emergency IAQ Issues
5.1.2.1
Indoor Air Quality Monitoring: CO2 Monitoring
Innovations
5.1.2.2
Indoor Air Quality Monitoring: OngoingMonitoring for Contaminants
Innovations
5.1.2.3
Indoor Air Quality Monitoring: Building Occupant Engagement
Innovations
5.1.3
Reporting on IAQ Issues
Innovations
5.2
Performance Measurement, Metrics, and Data Tracking
5.3
Staffing Formulas
5.4
Ongoing Training